Welcome to Coinbase Support. By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.
⸻
- Purpose of Service
Coinbase Support provides guidance, resources, and assistance to help users resolve wallet and account-related issues on the Coinbase platform. Our services are intended to offer support and troubleshooting information only.
⸻
- Non-Affiliation Disclaimer
We are an independent support provider and are not directly affiliated with Coinbase, Inc. or any of its official services. All references to “Coinbase” are for identification purposes only.
⸻
- User Responsibilities
• You agree to use this website only for lawful purposes.
• You are responsible for providing accurate information when requesting assistance.
• You agree not to misuse our platform, attempt unauthorized access, or engage in any activity that could harm the security of our site or services.
⸻
- Limitation of Liability
• While we strive to provide accurate and reliable support, we cannot guarantee complete resolution of every issue.
• We are not liable for any direct, indirect, or incidental damages, including but not limited to financial loss, loss of funds, or unauthorized access to your wallet.
• Users are strongly advised not to share private keys, passwords, or sensitive account details with anyone, including support staff.
⸻
- Security and Privacy
• We take user security seriously and will never ask for your wallet’s private key.
• Any information you provide is used solely for the purpose of assisting you and will not be shared with third parties, except as required by law.
⸻
- External Links
Our website may contain links to third-party websites. We are not responsible for the content, security, or practices of external sites.
⸻
- Changes to Terms
We may update these Terms and Conditions from time to time. Any updates will be posted on this page with the revised date.