At Coinbase Support, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services.
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- Information We Collect
When you interact with our website, we may collect the following types of information:
• Personal Information: Name, email address, phone number, or any details you provide voluntarily when requesting support.
• Technical Information: IP address, browser type, device information, and website usage data.
• Support Requests: Any messages, forms, or communication you submit through our site.
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- How We Use Your Information
We use your information to:
• Provide customer support and resolve wallet/account issues.
• Improve our website and services.
• Communicate with you regarding updates or responses to your inquiries.
• Maintain the security of our services.
We do not sell, rent, or trade your information to third parties.
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- Data Protection and Security
• We use reasonable technical and administrative measures to protect your data.
• We will never ask for your private keys, wallet seed phrases, or passwords.
• While we strive to protect your personal data, please understand that no system is 100% secure.
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- Sharing of Information
Your information may only be shared in the following circumstances:
• When required by law or government authorities.
• To protect the rights, safety, and security of our users and our services.
• With trusted service providers who assist in operating our website (under strict confidentiality).
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- Cookies and Tracking
Our website may use cookies to improve user experience, analyze traffic, and personalize content. You can disable cookies in your browser settings if you prefer.
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- Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites.
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- Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
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- Your Rights
Depending on your location, you may have the right to:
• Access, update, or delete your personal information.
• Request a copy of the data we hold about you.
• Withdraw consent for data collection at any time.
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- Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with the revised date.